We're DEDICATED TO CUSTOMER SATISFACTION.We want to be sure you’re 100% satisfied with your Corkcicle product. If you'd like to make a return on any products originally purchased on our website, please follow these easy steps below.
Corkcicle offers free returns for items purchased on Corkcicle.com within 30 days for new, unused products in their original packaging.
Items damaged due to normal wear and tear (e.g. fading, scratching), improper care, or abuse will not be replaced. However, items damaged due to manufacturer’s defect may be eligible for replacement. Please see Corkcicle’s Warranty policy.
Submit a returns request using our online form below.
A customer service representative will respond shortly during our business hours (9am - 6pm EST, M-F) to ensure your purchase qualifies for a free return. If so, a prepaid return shipping label will be e-mailed to you.
Print and affix the prepaid return shipping label to a box that includes the items you are returning, including a copy of your initial order receipt inside the box, and drop it off at any UPS Shipping Center.
You will receive your refund as soon as your return is approved/processed.